Starting today, Mulleriyawa National Institute of Mental Health (NIMH) sources are supporting a 24-hour service to identify adolescent health issues via a WhatsApp message and refer them for treatment.
In addition to the 1926 hotline, the WhatsApp messaging service operates as a 24-hour service, in view of Mental Health Day, which falls on October 10, the WhatsApp messaging service will be available 24/7 by calling 0755551926.
This provides an opportunity to get relevant advice at any time of the day by contacting the doctors about health issues as well as some socially distressing photos.
The acting director of the Mulleriyawa National Institute of Mental Health, Dr. Dhammika Wijesinghe said that the news service, which only operated from 8 a.m. to 4 p.m., is now being expanded to 24 hours a day, she said this will create an opportunity to treat some mental health problems that cannot be dealt with by a doctor can be discussed, exchange via a WhatsApp message, and that the current youth community uses the WhatsApp messages as a beneficial mode of communication and arbitrary youth problems can be identified in it more sensitive. About 200 nurses have been trained to provide 24/7 replies to messages they receive and she said six officers are available online every day.
Accordingly, after consultation with the nursing staff, patients are referred for treatment if necessary.